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03

Bug Fixing & Technical Troubleshooting

Something on your website is broken, behaving strangely, or silently losing you clients.
We find the cause, fix it properly, and make sure it doesn't come back.

A broken website doesn't just look bad — it costs you money. Every form that doesn't submit is a lost enquiry. Every page that crashes on mobile is a potential client who leaves and never comes back. Every JavaScript error in the console is a sign that something under the hood isn't working the way it should. The worst part? Most of these issues are invisible to the website owner — but completely visible to your visitors, your clients, and to Google.

We don't guess. We don't apply band-aid fixes that break something else next week.
We diagnose the root cause, implement a clean fix, test it across devices and browsers, and deliver a stable result — with clear documentation of what was wrong and what was done.
No drama, no unnecessary rebuilds, no surprises on the invoice.

Broken Forms

Forms that don't send, validate wrong, or silently fail — every lost submission is a lost client. We fix them fast.

JavaScript Errors

Console errors, script conflicts, and broken interactions — diagnosed at the source, not just silenced.

Display & Layout Bugs

Shifted sections, overlapping elements, broken mobile views — fixed cleanly across all devices and browsers.

Post-Update Breakage

Something worked yesterday, broke today after an update? We restore stability without rolling everything back.

What We Fix

Broken Forms & Lost Submissions

Your contact form is probably the single most important element on your website. It's the moment a visitor decides to reach out — and if the form doesn't work, that opportunity is gone. The visitor won't try again. They'll go to your competitor. And you might never even know it happened, because a broken form fails silently — no error message for the user, no notification for you.

  • Forms that appear to submit but never deliver the message to your inbox
  • Missing or incorrect field validation — required fields that don't enforce, email fields that accept garbage
  • JavaScript errors that prevent the submit button from working at all
  • Backend issues — server-side scripts that crash, time out, or return errors
  • CORS and API errors blocking form data from reaching your email service or CRM
  • Missing confirmation feedback — the user clicks "Send" and nothing happens visually
  • Spam filter conflicts — legitimate messages landing in spam or being blocked entirely
  • reCAPTCHA and anti-bot conflicts that block real users from submitting

We test the entire form pipeline — from the moment the user clicks "Submit" to the moment you receive the message.
If there's a break anywhere in that chain, we find it and fix it.

JavaScript Errors & Script Conflicts

JavaScript is the engine behind most interactive elements on your website — menus, animations, sliders, modals, form validation, scroll effects, and more. When a script breaks, the damage can cascade: one error can disable an entire section, freeze a page, or make a button completely unresponsive. The tricky part is that these errors often only show up in the browser console — invisible to you, but painfully obvious to your visitors when something stops working.

  • Console errors and warnings that indicate broken functionality
  • Script conflicts — multiple libraries trying to do the same thing, or loading in the wrong order
  • Race conditions — scripts running before the page is ready, causing unpredictable behaviour
  • Outdated or deprecated libraries — code that worked two years ago but breaks in modern browsers
  • jQuery conflicts with newer frameworks (or vice versa)
  • Third-party script interference — analytics, chat widgets, or ad scripts breaking your site's functionality
  • Logic errors — incorrect conditions, missing null checks, or infinite loops that freeze the page
  • Event listener issues — buttons, links, or interactive elements that stop responding after page interactions

We don't just silence the errors — we fix the underlying cause.
The goal is clean, stable code that works consistently, not a quick patch that creates three new problems.

Layout, Display & CSS Bugs

Visual bugs are the first thing your visitors notice — and the last thing they forgive. A shifted section, an overlapping menu, a button that disappears on mobile — these things instantly make your website feel unprofessional, even if everything else is perfect. And in a competitive market, that lost trust often means a lost client.

  • Sections shifting, overlapping, or collapsing after content changes
  • Elements disappearing or overflowing on certain screen sizes
  • Broken responsive layouts — content that works on desktop but falls apart on mobile
  • Inconsistent spacing, padding, and margins across pages or sections
  • Z-index issues — menus hidden behind other elements, modals not appearing on top
  • Flexbox and Grid layout bugs — items not aligning, wrapping incorrectly, or stretching
  • Rendering differences between Chrome, Safari, Firefox, and Edge
  • Zoom-level issues — layouts breaking at 110%, 125%, or 150% browser zoom
  • Dark mode or high contrast mode causing unreadable text or invisible elements
  • Print stylesheet issues — pages that look fine on screen but print as garbage

We fix the root cause in the CSS and HTML structure — not by adding hacky overrides that create new problems.
Every fix is tested across real devices, real browsers, and real screen sizes.

Post-Update & Migration Issues

"Everything worked fine until we updated." This is one of the most common things we hear. A CMS update, a plugin upgrade, a hosting migration, or even a routine browser update can break things that have been working perfectly for months or years. The frustrating part is that these issues often appear without warning and aren't always obvious — a slow page here, a missing image there, a form that suddenly stops sending.

  • CMS updates (WordPress, Joomla, Drupal) breaking themes, plugins, or custom code
  • Plugin or extension conflicts after version upgrades
  • PHP version changes causing deprecated function errors or white screens
  • Library and framework updates introducing breaking API changes
  • SSL/HTTPS migration issues — mixed content warnings, broken assets, redirect loops
  • Hosting or server migration problems — file permission errors, database connection failures, broken paths
  • DNS changes causing downtime, email delivery failures, or incorrect redirects
  • Browser updates deprecating CSS features or JavaScript APIs your site depends on

We analyse exactly what changed, identify which update caused the problem, and restore stability without blindly rolling everything back.
The goal is to move forward safely — not to freeze your site in the past.

Performance Bugs & Loading Issues

Sometimes a website isn't technically "broken" — it just takes forever to load, stutters while scrolling, or feels sluggish in a way that frustrates visitors and makes them leave. These performance problems are often caused by invisible technical issues that don't show up as obvious errors but still cost you traffic, rankings, and conversions.

  • Render-blocking scripts and stylesheets delaying the first visible content
  • Uncompressed images — oversized files that could be 90% smaller with proper optimization
  • Memory leaks — scripts that consume more and more RAM the longer the page stays open
  • Unnecessary third-party requests — analytics, fonts, widgets, and tracking scripts adding seconds to load time
  • Heavy animations running on the CPU instead of the GPU — causing janky scrolling
  • Layout shifts during loading — content jumping around as images and ads load in
  • Lazy loading implemented incorrectly — images not loading at all, or loading all at once

We use real performance profiling tools — Chrome DevTools, Lighthouse, WebPageTest — to measure actual bottlenecks, not just run a generic speed test.
The result is a site that doesn't just score well in tests, but genuinely feels fast when real people use it.

SEO-Impacting Bugs

Some bugs don't just affect what your visitors see — they affect whether Google can find and rank your site at all. Technical SEO issues are invisible to most website owners, but they can silently destroy your search visibility. If your pages aren't being indexed, or they're indexed incorrectly, no amount of content or marketing will help.

  • Pages accidentally blocked by robots.txt or noindex tags
  • Broken canonical tags — telling Google the wrong version of a page is the "real" one
  • Redirect chains and loops — 301 → 302 → 301 → 404 dead ends that confuse search engines
  • Missing or duplicate meta titles and descriptions across pages
  • Broken structured data (Schema.org) — rich results disappearing from search
  • Sitemap errors — outdated URLs, missing pages, or XML formatting issues
  • Broken hreflang tags on multilingual sites — sending users to the wrong language version
  • Soft 404 errors — pages that return "200 OK" but display empty or error content

We audit your site using Google Search Console data, crawl analysis, and manual inspection — and fix the issues that are actively hurting your visibility.
You can't rank if Google can't properly read your website.

Controlled, Safe & Documented Fixes

Bug fixing done carelessly can cause more damage than the original problem. A rushed fix in one place breaks something in another. A "temporary workaround" becomes permanent. Code gets messier with every intervention. We work differently.

  • Every issue is properly diagnosed before any code changes are made
  • Fixes are scoped and agreed with you — no surprise changes, no mystery invoices
  • We explain the problem and the solution in plain language — not just developer shorthand
  • Changes are tested on a staging environment when possible, before going live
  • Version control is used — every change is tracked and can be reverted if needed
  • We leave the codebase cleaner than we found it — no leftover debug code, no commented-out hacks
  • Access-only model available — we work within your environment without taking ownership or access beyond what's needed
  • Full documentation provided — what was broken, what was done, and what to watch for next

You get a fix that works, documentation you can understand, and a codebase that's still maintainable after we're done.

Who Is This For

Bug fixing is the right call if you:

  • Have a website with specific problems that need to be fixed — not a full redesign
  • Are losing leads because your contact form doesn't work or never delivers messages
  • See JavaScript errors in the browser console but don't know what they mean or how to fix them
  • Updated your CMS, plugins, or hosting and now things are broken
  • Notice your site looks wrong on mobile, in certain browsers, or at different zoom levels
  • Have a site that loads painfully slowly and you're not sure why
  • Need quick, reliable technical help without hiring a full-time developer or signing an agency contract
  • Had a developer build your site but they're no longer available — and now something's broken
  • Were told "it's a simple fix" by someone else, but the problem keeps coming back

This service is designed for business owners, startup founders, and project managers who don't have the time or technical expertise to debug code themselves — but need someone who can step in quickly, understand the problem, and deliver a real solution.

We work especially well with companies that value precision over process. You don't need a 10-page audit report and a 6-week timeline to fix a broken form. You need someone who can look at it, find the problem, fix it properly, and tell you what happened — clearly and honestly.

If your website has a problem, we fix it. Clean, fast, and right the first time.

How We Work

We treat every bug like a detective case — not a guessing game. Before we change anything, we understand exactly what's happening and why. This approach takes slightly longer than slapping a quick fix on top, but it produces results that actually last.

  • Issue report — you tell us what's wrong (a screenshot, a URL, a description — whatever you have is enough)
  • Diagnosis — we reproduce the issue, inspect the code, check logs, and identify the root cause — not just the symptom
  • Scope & estimate — you receive a clear explanation of the problem, what needs to be done, how long it takes, and what it costs
  • Fix & testing — we implement the fix and test it across browsers, devices, and scenarios to make sure nothing else breaks
  • Delivery & documentation — you receive confirmation, a plain-language summary of what was done, and any recommendations for preventing similar issues

Communication is fast, direct, and jargon-free. We work remotely with clients across Europe and respond quickly — because when something's broken, you don't want to wait three business days for someone to acknowledge your email.

One issue or twenty — we adapt to what you need. No locked-in contracts, no minimum hours, no filler.

The Real Cost of Ignoring Website Bugs

It's tempting to ignore small bugs — especially if the website "mostly works." But small issues compound. What starts as a minor layout glitch becomes a trust problem. What starts as a slow page becomes a ranking drop. And a form that "only fails sometimes" might be losing you one enquiry a week — which over a year, could be 50 potential clients you never heard from.

  • Broken forms = silent revenue loss — you don't know what you're missing because the enquiry was never delivered
  • JS errors = broken user experience — menus, filters, and interactive elements stop working, and visitors assume your business is unreliable
  • Mobile bugs = majority of traffic affected — over 60% of visitors browse on phones; if your mobile version is buggy, most of your audience is impacted
  • Slow loading = lower Google rankings — page speed is a direct ranking factor; slow sites get pushed down in search results
  • Visual bugs = damaged credibility — a misaligned layout or broken section tells visitors: "this company doesn't pay attention to detail"
  • Ignored bugs = exponential repair cost — fixing one bug today costs less than fixing ten tomorrow, after they've cascaded into each other
  • SEO bugs = invisible business — if Google can't crawl or index your pages correctly, your content doesn't exist as far as search is concerned

The smartest time to fix a bug is when you first notice it. The second smartest time is right now.
Don't let small problems grow into expensive ones.

Something Broken? Let's Fix It.

Describe the issue or send us a link to your website — we'll diagnose the problem and come back with a clear fix proposal, no obligations attached.

Report an Issue